Women's Resource Center

Resources - Emergency Needs

Utility Services


Budget Billing Plan
Pay the same amount each month, taking the seasonal ups and downs out of the equation. Contact your local gas and/or electric company to enroll.

Energy Assistance Hotline
1 (800) 292-5650
Through the Department of Human Services, the state of Michigan offers energy assistance through the State Emergency Relief Program to both DHS and non-DHS clients.

Low Income Home Energy Assistance Program
Services offered to those who cannot afford their home energy bill or their home may not be safe and may be at risk of serious illness or injury.   
Mr. Donald Mussen
Director, Income Support Programs
Michigan Family Independence Agency
235 S. Grand Avenue, Suite 1306
Lansing, MI 48909
Tel: (517) 335-4323
Fax: (517) 335-7771
Public Inquiries: 1 (800) 292-5650

An energy bill that is subject to shut off due to non-payment may be postponed up to 21days because of a medical emergency. Contact your gas or electric company for more information.
Consumers Energy  (800) 477-5050                                   
DTE Energy  (800) 477-4747                                                      

Home Heating Credit
For those who are low-income, are receiving public assistance, or are receiving unemployment compensation. The application form (MI-1040CR-7) can be requested from the Michigan Department of Treasury at 1 (800) 827-4000 or through its website at http://www.michigan.gov/treasury 

Phone:  (248) 858-5180
*Provides funds for gas, electric and water shutoff notices.

Protection for Customers on Active Duty
Utility customers or their spouses called to full-time active duty by the President or the Governor during a time of declared national or state emergency or war may apply for shut-off protection for electric or natural gas service for up to 90 days. These customers may reapply for extensions. The utility company may request verification of active duty status. Customers will still be responsible to pay for all services used during the time of protection. Contact your utility company.

Salvation Army – call to find a location nearest you
(248) 443-5500

T.H.A.W. The Heat and Warmth Fund
(800) 866-THAW (8429)

Weatherization Assistance Program
Low-income households can receive free caulking, weather stripping, insulation, etc.

Department of Human Services (DHS)
Mr. Dwayne A. Haywood, Director
235 S. Grand Avenue Ste 1314
Lansing, MI  48909
Phone:  (517) 241-7911

Department of Human Services - Detroit
Phone:  (313) 852-5678
County of Wayne, City of Detroit

Downriver Community Conference, LPO
15100 Northline Rd.
Southgate, Michigan 48195
Phone: (734) 362-7070
County of Wayne, Communities of Allen Par, Brownstown Township, Ecorse, Flat rock, Gibraltar, Grosse Isle Township, Lincoln Park, Melvindale, River Rouge, Riverview, Rockwood, Romulus, Southgate, Taylor, Trenton, Woodhaven, Wyandotte

Wayne County, LPO
Ms. Cheryl Hildreth, Director
Wayne Co. Community Development Division
Phone: (313) 224-5250
County of Wayne- Communities of Taylor, Inkster, Redford, Dearborn Heights, Westland, Garden City, Wayne, Canton, Plymouth/Northville, Huron, Livonia, Belleville/Vanburen, Sumpter, New Boston, Romulus

Wayne-Metropolitan Community Action Agency
Phone: (313) 843-2550
County of Wayne – Communities of Highland Park, Hamtramck, the Grosse Ptes, Harper Woods

Winter Protection Plan
Protects senior and low-income customers of Commission-regulated natural gas and electric companies, rural electric cooperatives and alternative electric suppliers from electric or natural gas service shut-off and high utility payments between Nov. 1 and March 31. Persons qualify for the plan if they meet any of the following criteria:
Are age 65 or older or
Receive Michigan Department of Human Services cash assistance, or
Receive Food Stamps or Medicaid, or
Have a household income at or below 200% of poverty level
*To apply, contact your natural gas or electric utility company or alternative gas supplier*

United Way
Dial 211 for information on energy assistance programs.

Utility Assistance (Michcon)
Phone: (313) 965-8000