Canvas Help & Support - Video (MiVideo)

MiVideo is University of Michigan's branded version of Kaltura, providing video storage and playback options in UM-Dearborn's Canvas.  In Canvas, the "My Media" user profile menu item and the "Course Media Gallery" course menu item are provided by MiVideo.  MiVideo generally should not be used to host copyright content for which UM-Dearborn or U-M Ann Arbor do not have a license to use.  For assistance with a different Canvas issue, please see the Canvas Help & Support front page.

For questions about adding media to a course, capturing your screen/webcam/microphone, or adding closed captioning to a video, please see the guides below.

• Uploading and Embedding in Canvas: MiVideo within Canvas
• Recording: Kaltura Capture (presentation, screen, webcam, and/or audio capturing)
• Captioning: requesting machine-generated captions and editing captions

For additional troubleshooting of videos within the MiVideo system or questions not answered in the guides above, please contact the UM-Dearborn support personnel listed below from 8am-5pm on UM-Dearborn workdays.  Immediate night and weekend support for MiVideo is not available at this time.

Christopher Casey, University Director of Digital Education
313-593-3504
chriscas@umich.edu