VPN for Windows Devices

Question

How do I install and set up UM-Dearborn’s GlobalProtect VPN client? When do I need to use a VPN?

Overview

The University of Michigan - Dearborn’s Virtual Private Network (VPN) creates a secure, encrypted connection between your device and the U-M network in order to enable access to university resources from untrusted networks.
The service enables users to:

• extend the university’s private, secure, and managed network to their personal devices when using off campus networks.
  
• send and receive university or personal data through a dedicated and encrypted connection across shared or public networks.
• access applications or data which require an on-campus connection (e.g. academic resources, on campus computer and storage services, etc.).

The UM-Dearborn VPN client is Palo Alto’s GlobalProtect. Users that are connecting through the VPN will be required to authenticate via Duo Two-Factor authentication.

Installation and Connection - Windows

University managed devices can follow these instructions to install the VPN via the Managed Software Center while on campus. University managed laptops will already have the GlobalProtect VPN client installed during the imaging process.

For personally owned or self-managed Windows devices:

1. Launch a web browser and go to https://umvpn.umd.umich.edu

2. Log in with your U-M Uniqname and UMICH password.
3. Download the appropriate agent for your device. If you aren’t sure about which version of Windows you have, please check this Microsoft Support article: https://support.microsoft.com/en-us/kb/827218

4. Once downloaded to your computer, run the set-up wizard to install the GlobalProtect client. Administrative rights are required during the installation.

5. In order to log in to GlobalProtect, you will be prompted for a portal address. For UM-Dearborn, it is “umvpn.umd.umich.edu”. 

*You may have to go in the System Tray and click the GlobalProtect icon. It should look like a small globe.

6. After entering the portal, enter your U-M Uniqname and UMICH password.  When connecting, you will be prompted to authenticate via Duo Two Factor.

7. The GlobalProtect application will change its status to “Connected”

8. In order to disconnect from the GlobalProtect client, press the disconnect button. Your network traffic will no longer tunnel through the client.
    

For additional information, check these categories in the Knowledge Base:

VPN

Still need assistance? See the following related services:

VPN Set Up

VPN Problem