Information Technology Services

Information Technology Services

 UM-Dearborn ITS is responsible for providing faculty, staff and students throughout our campus community with technology support and services. We are charged with maintaining our IT infrastructure, while providing support for classroom, lab and office computing, managing custom development services, and collaborating with partners across campus to advance the use of technology in support of our mission.

Accounts & Passwords

The ITS Accounts Office assists students, faculty and staff with computer access ID's and passwords issues.  To obtain access to the UM-Dearborn computer labs, wireless, and email systems, you must be a currently active student, faculty or staff employee.

PIN requests for access to UMD Connect are obtained through the office of Records and Registration at 313-583-6500.

Location: 238 FCN
Phone: (313) 593-3274
Hours: Monday - Friday
8:00am - 4:30pm

Help & Support

The ITS Helpdesk is the first line of computing support for business and student services units, and assists students, faculty and staff.

Locations: Room 1070B Mardigian Library
                 Fairlane Center South 186a
Phone: 313-593-HELP (4357)
Regular Hours: Monday - Thursday, 8am - 8pm, Friday 8am - 5pm
Break/Holiday: Hours: Monday - Friday 8am - 5pm

Computer Software & Hardware Purchases

Need software or hardware for home? You can purchase software online, over the phone, and at one of the Computer Showcase stores.  Campus Showcase also has Desktops, Laptops, Tablets and other technology needs available at academic pricing.