Ombuds Services

Ombuds Services provides students informal assistance in resolving concerns and addressing issues regarding student rights and responsibilities.

How to Reach Us

Services provided virtually and by phone.
In person appointments available Mondays and Wednesdays.
Call or send an email and I will connect with you.

Lee Savage, Ombudsperson
[email protected]

What does Ombuds Services do?

Ombuds Services is an independent, impartial, informal, and confidential* resource that assists students in resolving concerns and addressing issues regarding student rights and responsibilities. The office provides information and guidance on University policies/procedures relating to both academic and non-academic issues, classroom concerns, discrimination and harassment, and other University concerns.

Ombuds Services can also assist with:

  • Untangling a complicated situation
  • Cultural Misunderstandings
  • Disciplinary action
  • Appropriate ways to discuss and frame issues
  • Any other University related concerns

    *Confidentiality cannot be promised if there is serious risk of imminent harm or if required by law.

Ombuds Services will:

  • Listen respectfully, non-judgmentally and confidentially* to students having disputes with any part of the University
  • Maintain a neutral and objective viewpoint
  • Identify relevant University policies and procedures and help students understand their rights
  • Make referrals to knowledgeable people
  • Assist students in evaluating and assessing a variety of options to address their concerns
  • Provide an opportunity for students to discuss or question University actions
  • Propose recommendations for changes to University policies

Ombuds Services does NOT:

  • Make decisions for any part of the University
  • Advocate for any individual
  • Take sides
  • Serve as an office of notice for the University
  • Offer legal advice or provide counseling services

Annual Reports

Ombuds Services

2174A - James C. Renick University Center
4901 Evergreen Road
Dearborn, MI 48128
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