- Listen respectfully, non-judgmentally and confidentially* to students having disputes with any part of the University
- Maintain a neutral and objective viewpoint
- Identify relevant University policies and procedures and help students understand their rights
- Make referrals to knowledgeable people
- Assist students in evaluating and assessing a variety of options to address their concerns
- Provide an opportunity for students to discuss or question University actions
- Propose recommendations for changes to University policies
Ways to Reach Us
- Send an email and we will connect with you: [email protected]
- Submit an intake through our online form.
- Schedule virtual office hours.
What Does Ombuds Services Do?
Ombuds Services is an independent, impartial, informal, and confidential* resource that assists students in resolving concerns and addressing issues regarding student rights and responsibilities. The office provides information and guidance on University policies/procedures relating to both academic and non-academic issues, classroom concerns, discrimination and harassment, and other University concerns.
Ombuds Services can also assist with:
- Untangling a complicated situation
- Cultural Misunderstandings
- Disciplinary action
- Appropriate ways to discuss and frame issues
- Any other University related concerns
*Confidentiality cannot be promised if there is serious risk of imminent harm or if required by law.
Ombuds Services will:
Ombuds Services does NOT:
- Make decisions for any part of the University
- Advocate for any individual
- Take sides
- Serve as an office of notice for the University
- Offer legal advice or provide counseling services
Annual Reports
Ombuds Services
Phone:
313-593-5440