Jaclyn McBride

As the Student Administrative Assistant Senior at the College of Business, Jaclyn McBride keeps student records organized, manages university paperwork, and provides support to the advising team and director. She also oversees both the front desk and the virtual office, ensuring everything runs seamlessly for students, staff, and visitors.

Before stepping into this role, Jaclyn built more than 20 years of experience as a customer service professional, including over 15 years in front-facing positions in higher education and healthcare. These experiences strengthened her skills in communication, efficiency, and creating a welcoming environment, qualities she brings every day to support the College of Business community.

What inspired her to work here?

Jaclyn’s loyalty to the University of Michigan and her lifelong connection to maize and blue drew her to this role. Her deep pride in the Block M and the chance to contribute to a community she truly loves continue to inspire her. She is also motivated by the opportunity to help others succeed, whether students or colleagues, and finds it deeply rewarding to support their growth and accomplishments.

Ask her about:

• Michigan football
• All things fall, especially Halloween
• Her crazy pug and Maine Coon cat

B.S., Applied Health Science - Bowling Green State University