Ombuds Services

Ombuds Services is an independent, impartial, informal, and confidential* resource that assists students in resolving concerns and addressing issues regarding student rights and responsibilities. The office provides information and guidance on University policies/procedures relating to both academic and non-academic issues, classroom concerns, discrimination and harassment, and other University concerns.

Ombuds Services can also assist with:

• Untangling a complicated situation
• Cultural Misunderstandings
• Disciplinary action
• Appropriate ways to discuss and frame issues
• Any other University related concerns

    *Confidentiality cannot be promised if there is serious risk of imminent harm or if required by law.

• Listen respectfully, non-judgmentally and confidentially* to students having disputes with any part of the University
• Maintain a neutral and objective viewpoint
• Identify relevant University policies and procedures and help students understand their rights
• Make referrals to knowledgeable people
• Assist students in evaluating and assessing a variety of options to address their concerns
• Provide an opportunity for students to discuss or question University actions
• Propose recommendations for changes to University policies

• Make decisions for any part of the University
• Advocate for any individual
• Take sides
• Serve as an office of notice for the University
• Offer legal advice or provide counseling services