Welcome to Student Accounts!
Student Accounts is dedicated to providing superior customer service, ethical professional standards, and fostering the fiscal learning experience through accountability and integrity among our students, families, and the University of Michigan-Dearborn community. Our experienced team of staff members strives to empower and assist our customers to meet financial obligations and provide financial transactions with innovation and efficiency.
Self Service at myaccount.umd.umich.edu
Students have 24/7 computer, smartphone, and tablet access to a wide range of features and services available at the Student Accounts Self-Service website. Students can use this to pay their tuition charges online, view billing statements and courses using E-Bill, sign up for semester long payment plans, set up checking or savings accounts to receive Direct Deposited Refunds, and pay the enrollment deposit online using a credit card, or electronic check. We are glad to offer flexible ways for students to conveniently review their assessments and pay at any time.
Questions about your refund delivery should be directed to Heartland ECSI's Dedicated Customer Service Team at 1-844-700-0134.
Coronavirus (COVID-19) Consideration
Student Accounts office will be operating under reduced hours until further notice with limited functions; this includes answering phone calls and in-person business matters. Please remember the Student Accounts Self-Service website will still be available 24 hours a day, 7 days a week to make electronic checking payments, credit card payments, view student account activity, and check your refund status. All other concerns can be addressed by emailing firstname.lastname@example.org and including your University ID. Student Accounts will respond to your email in a timely manner, and appreciates your understanding and patience through these challenging times.
Location & Hours
The Student Accounts Office is located in Room 1187 of the University Center next to the UM Credit Union. Please email our office at email@example.com with any account related questions.
Our office hours are Monday-Friday, 9am-5pm.
*During Add/Drop periods, we offer extended service hours. Please call Student Accounts for these times.