Contact START Advising
How to Reach Us
In-Person and Virtual
START is available in-person and virtually during normal business hours. Our in-person services are available at the START main office in the James C. Renick University Center room 2149.
We are available by phone (313-593-5576), email ([email protected]), or through START Virtual Front Desk.
Regular Hours
- START is open Monday through Friday 8 am to 5 pm.
- Advising appointments are Monday through Friday 9 am to 4 pm.
- Appointments should be scheduled 24 hours in advance.
- Appointment times outside of our regular hours can be made available upon request.
Scheduling an Appointment
Meetings with your assigned advisor can be scheduled through the My Dearborn Portal. If you need assistance with scheduling an appointment you can contact START by email, by phone, or by visiting START Office Virtual Front Desk.
My Dearborn Portal
START recommends that you prepare for an appointment by first creating a list of questions you know you would like to ask. Then, take the time to review your Degree Works audit. If the review of your audit answers some of your questions or creates new ones, modify your list. Most importantly, remember to bring your list of questions with you to your appointment.
If you are seeing an advisor to get a form completed (SAP Appeal, for example), make sure you are prepared with a copy of the form beforehand and have it with you when you meet with your advisor.
If you are seeing an advisor to discuss choosing a major, take some time to reflect on your interests and explore the options available at UM-Dearborn. Use some of the resources listed in the Selecting a Major on the New Student Advising Basics webpage. Take notes, and bring those notes with you to your appointment.
If you are seeing an advisor to do a probation contract, start to reflect on your last semester. What were the biggest challenges that you faced? What were some successes that you would like to build on in your next semester? Come prepared to have an open and honest discussion with your advisor, and we will work together to find ways to help you get back on track and on your way to academic success.
START Virtual Front Desk
START Office Virtual Front Desk featuring Zoom:
- If you have not used Zoom before please visit Installing Zoom on Your Device.
- If you have not used the remote office hours queue before please visit Remote Office Hours - Attendee.
Note: Please note the office hours app will prompt you to join the meeting, please keep the website visible. Join your Zoom meeting as soon as you are prompted.
The START Virtual Front Desk operates during normal business hours. Students are able to meet in real-time with our office assistant staff who are able to assist with scheduling an appointment, appointment check-in, or re-directing to other campus resources.