Student Advising and Resource Team

START: Student Advising & Resource Team

Student Advising and Resource Team (START) consists of New Student Advising (also known as START Advising), Peer Advising Learning & Success (PALS), and Health Professions Advising (HPA). 

START Office is Working Remotely During COVID-19

Due to current health concerns related to COVID-19, the START office is currently working remotely. START will continue to monitor emails, as well as voicemail, during normal business hours. 

The START Virtual Front Desk operates during normal business hours. Students are able to meet in real time with our office assistant staff who are able to assist with scheduling an appointment, appointment check-in, or re-directing to other campus resources. Students may also schedule an appointment online through M-Success.

We are answering our phone (313-593-5576) and responding to voicemails during normal business hours. You can continue to reach our office by email (umd-start@umich.edu) or through our Virtual Front Desk

START Virtual Front Desk

Introducing START Office Virtual Front Desk featuring Bluejeans:

  1. If you have not used Bluejeans before please visit Getting started with Bluejeans.
  2. If you have not used the remote office hours queue before please visit Remote Office Hours - Attendee. *please note with a large office such as START, a large queue may not reflect a long wait time. Please join your Bluejeans meeting as soon as you join the queue.

Scheduling an Appointment Online

START Advising allows students to schedule their own appointments online using M-Success. Navigating M-Success for the first time to schedule your own appointment can be confusing. Please follow the START Appointment Scheduling in M-Success directions. Feel free to contact our office if you have any questions about scheduling an appointment through M-Success.

START Office Hours

Regular Hours

START is open Monday through Friday 8 am to 5 pm.

Advising appointments are Monday through Friday 9 am to 4 pm.

Appointments should be scheduled 24 hours in advance. Appointment times outside of our regular hours can be made available upon request.

Back to top of page