Submitting a Work Request

We take great pride in keeping the campus clean, orderly, and in working condition and we hope you will help us continue to do just that.  If there is something we have overlooked or something in need of our attention, please let us know.

Work Requests are required for all services requested of our department. Facilities Operations incurs costs for routine services, and the requesting department will incur costs associated with non-routine services.  For Capital Projects, New/Additional Space Allocation, Design, and Construction Requests, please submit a Capital Project Request.

Before you can submit a work order request, you need to create an account. If an account has not been created prior to submitting your request, your request will not be properly submitted.

Buildings/Offices: Maintenance, repair, and operation of buildings including heating, ventilation, and air conditioning systems, lighting, electrical, plumbing and other utility systems, and equipment installed as an integral part of the buildings.

Campus Grounds: Turf, trees and shrubs, flowers, site utilities, walks, and roadways.

Classroom: Whiteboards, chairs, tables, movie screens, and window blinds.

Equipment: Maintenance and repair of special classroom lab equipment and systems, office equipment and furnishings, lab equipment, and other departmental property.

Projects or renovations: Renovations, alterations, or improvements to existing building structures, grounds, facilities, facilities planning and design, and other services provided by outside architects or engineers.

Grounds: Staff services beyond normal duties or scheduled work hours such as site set-ups, extra maintenance or services, etc.

Housekeeping:  Staff Services beyond normal duties or scheduled work hours.

Moving: Note: Moves cannot be scheduled until a space change notification form has been submitted to Facilities Planning.  All costs associated with a move, including packing supplies, move costs, deep cleaning and/or painting, and signage updates, are the responsibility of the department.

Moves are requested by submitting a Work Request to Facilities Operations with at least two week’s notice. Include a complete list of the items to be moved, photos of the space, and the name and phone number of a contact person who will be available during the move to answer questions.

Removing and packing items in furniture to be moved is the responsibility of the department requesting the move.  For most moves, items must be removed from all furniture prior to the move.

Painting: Requests for painting are requested by submitting a Work Request to Facilities Operations with a two week lead time. Include: 1) the specific location of where the painting is to be done; 2) an itemized list of furniture to be moved to accommodate the painters; 3) the location for temporary storage of furniture; 4) information on any existing holes, dents, or chips in wall surfaces that will need to be patched; 5) whether existing pictures, clocks, bulletin boards, and other wall ornaments will be placed back in the same location after painting; and 6) requested dates of completion.

Facilities Operations will communicate with the appropriate contractor who will provide a visual inspection and give a cost proposal.