How to Place a Work Order
Work Requests that support day-to-day activities can be initiated in three ways:
1. Requests can be made online directly into the AiM Work Order System. For assistance, refer to the Step-by-Step AiM Guide or contact the Facilities Operations Call Center at 313-593-5270. For an AiM System login, contact the Call Center at firstname.lastname@example.org. This is the primary and preferred method.
2. E-mail the request to email@example.com.
3. Telephone the Facilities Operations Call Center at 313-593-5270 during regular business hours (7:00 – 3:30 M-F). Call Center team members assure that urgent requests are assigned immediately and that non-urgent requests are directed to the appropriate department.