Work Requests

Work Requests that support day-to-day activities can be initiated in three ways:​

1. Requests can be made online directly into the AiM Work Order System.  For assistance, refer to the Step-by-Step AiM Guide or contact the Facilities Operations Call Center at 313-593-5270.  For an AiM System login, contact the Call Center at umd-facilities-req@umich.edu.  This is the primary and preferred method.

2. E-mail the request to umd-facilities-req@umich.edu.

3. Telephone the Facilities Operations Call Center at 313-593-5270 during regular business hours (7:00 – 3:30 M-F).  Call Center team members assure that urgent requests are assigned immediately and that non-urgent requests are directed to the appropriate department.