The ITS Support Portal will connect you to phone, email, remote or walkup support, as well as helpful knowledge articles.
ITS Administrative Office
Phone: Office 313-593-5519
Location: 238 Fairlane Center North
19000 Hubbard Drive
Dearborn, Michigan 48126
After Hours Emergency
ITS has network/systems staff on-call 24/7. If you need to report an emergency or major outage, contact the On-Call phone. If no one is immediately available, leave your name and phone number and a technician will return your call within 15 minutes. If you cannot reach the On-Call technician, contact UM-Dearborn Public Safety at 313-593-5333.
Note: For non-emergency or desktop problems, please call and leave a message with the ITS Service Desk (see contact information above). Your problem will be addressed on the next business day.