Student Resources for Working and Studying Remotely

Use Google Hangouts MeetBlueJeans or Zoom to bring your group work and study sessions online.

  • Google Hangouts Meet is a videoconferencing service allowing U-M students, faculty, and staff to connect and collaborate with live video, audio, and screen sharing. With Meet you can work from home or abroad and join meetings, conference calls, and group discussions from any computer or mobile device.
    •  For instant messaging for individuals or groups, use Google Classic Hangouts.
    • BlueJeans offers audio, video, and content sharing. With a BlueJeans meeting, participants can use phones, laptops, desktops, notebooks, and can participate in audio-only or audio/video sessions and content sharing. 
    • Zoom is an additional option that includes functionality for online meetings, chat rooms, webinars, and mobile collaboration.  

Check your University email often for important information and instructions from UM-Dearborn and your instructors.

Expand your knowledge of Canvas

  • Make sure you understand your instructor’s expectations around the class’s use of Canvas.
  • See Canvas information for students.
  • Download the Canvas app to view class materials and participate online from your mobile device. The app is available in the Apple App Store and Google Play.  Please note: Some Canvas functionality may not be available through the App. Submitting assignments and taking quizzes should be done through the Canvas website on a desktop or laptop computer whenever possible.

Access licensed software that you would normally use in a UM-Dearborn lab

  • AppsAnywhere
    • You can get access to some applications in AppsAnywhere. After a quick installation of AppsAnywhere, you can:
      • Find the desired software title in AppsAnywhere and use your personal computer to run it remotely. Some applications may require the use of the campus VPN (this is indicated in AppsAnywhere when it is the case). 
      • Some software titles in AppsAnywhere have direct links allowing you to download and run them for free on your personal computer. Examples include Microsoft Office 365 and Matlab.
    • A list of software with details on availability can be found here.
    • Please visit our service desk portal to access knowledge bases about how to use and troubleshoot problems related to AppsAnywhere.
    • ITS is working on expanding the list of software packages available and will be releasing information as it becomes available.
       
  • MiDesktop
    • ITS Dearborn in partnership with Ann Arbor ITS has implemented the use of MiDesktop to access lab computers remotely. This will allow students to use licensed software that they may need access to without coming to campus. Students with Macs will also be able to use Windows software remotely.
    • Students can visit midesktop.umich.edu and log in with their university account. Instructions on how to sign in and use the resources can be found in this Knowledge Base Article.  Once you have logged in you can select from one of the pools of computers. You will be logged out of the computer if you are idle for 60 minutes.   More computers will be added to the pool as the demand increases.  
      • CB3065 (Language Arts Lab)
      • HPEC 1180  (CECS CAD Lab)   Engineering software
      • SSB 1170  (CASL GAM Lab)
      • HPEC 1240 (CECS Robotics Lab)  Restricted
      • FCS 192 (General Use Computer Lab)

Use my phone to create a wi-fi hotspot

Use campus wi-fi

  • Students who have no other options for internet access can connect to wi-fi from inside their cars in the Fairlane Center parking lot. This map demonstrates where wi-fi will be available, in a lot normally reserved for faculty and staff. Access to the Fairlane Center buildings is not available. Users must contact the Department of Police and Public Safety, at 313-593-5333, both before entering the lot and when exiting the lot. All local and state orders and the practice of social distancing must be adhered to while using this service.

Get or low-cost broadband internet

  • Comcast offers the Internet Essentials service to qualified households in their service area for $9.95 per month. Qualified households include those eligible for National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others. Applicants can visit internetessentials.com to enroll in the program; they may also call 855-846-8376 for English or 855-765-6995 for Spanish.
  • Spectrum offers the Internet Assist program to provide low-cost internet to qualified households in their service area. Qualified households are those in which at least one household member is a recipient of the National School Lunch Program (NSLP); free or reduced cost lunch, or the Community Eligibility Provision (CEP), or the NSLP  Supplemental Security Income (≥ ages 65 only)
  • As with any such offer, be sure that you understand any fine print, including fees or contracts, as well as your rights and responsibilities, before agreeing to an internet service.

Install Adobe or Microsoft Office products on your personal computer

  • You can download, install, and activate Microsoft Office products to your computer from this web page. Scroll down to "Downloading the Local Applications" section of the webpage.
  • For instructions on using Adobe on your personal computer, visit its.umich.edu/adobe

Get help

  • The University has a wide variety of resources to help students during this time of remote learning.  For example, students may be experiencing unreliable internet connections, lack of access to an appropriate device, or a variety of other concerns. Any students who are experiencing challenges are always encouraged to reach out to the Dean of Students’ Office, dearbornDOS@umich.edu.
  • For specific technical questions, contact the ITS Service Desk at umd-servicedesk@umich.edu, at 3-HELP (313-593-4357) or by going to the Self-Service Portal and submitting a request.

Information Technology Services

238 -
Fairlane Center North (FCN)
Phone: 
313-593-4357
Fax: 
313-593-5065
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